Is Candy AI down right now?
Upchecked 10:50 AM UTC24 hours ago100% upNow
Candy AI was up when we last checked, at 10:50 AM UTC, and candy.ai answered in 0.2 seconds. Our server opens candy.ai every 5 minutes. If it works for us but not for you, the problem is usually your connection, your browser or running out of messages.
We make Lovi Dream. This page checks Candy AI on its own, every 5 minutes.
What are you seeing?
Page won't load
- 1.Reload, then open candy.ai in a private window. That rules out an old cache or a broken browser extension.
- 2.Turn off your VPN or ad blocker for a minute. Security checks on big sites often loop on VPN addresses.
- 3.Switch between Wi-Fi and mobile data, or try another browser.
Still broken?
She stopped replying
- 1.On a free account, check whether you've used your 5 messages. That's the total across all characters.
- 2.Reload the page and send your last message again.
- 3.Start a new chat with her. That rules out a stuck chat.
Still broken?
Can't find the app
- 1.Candy AI has no app in the App Store or Google Play (more on the Candy AI app).
- 2.Open candy.ai in your browser and add it to your home screen.
- 3.Skip modded Candy apps. They don't come from Candy's company and can steal your login or card.
Still broken?
A charge I don't know
- 1.Candy's charges show as "EverAI" on your statement. EverAI is the company behind Candy.
- 2.A refund only comes if you email support@candymail.ai within 24 hours of paying, have used 20 tokens or fewer, and paid by card.
- 3.To stop the next charge, cancel in Settings. Premium stays on until the end of the period you paid for (how to cancel Candy AI).
Still broken?
Can't log in
- 1.Sign in the same way you signed up. If you used Google, use the Google button rather than an email and password.
- 2.Reset your password from the sign-in page, and check your spam folder for the email.
- 3.Clear the site's cookies, or open a private window, and sign in again.
Still broken?
Recent outages
None in our checks so far. We started checking Candy AI on November 9, 2026, and we keep the last 30 days.
